Automation and Cognitive Solutions

Digital Transformation Solutions forBusinesses Looking To Become More Efficient, Agile,and Productive

Digital transformation means using the latest technologies to rethink old operating processes, making businessesmore intelligent and agile andbetter responding to customer and market demands. In the rapid digitization age,a clear transformation strategy is vital to a business’s long-term growth and prosperity.

Organizations of all sizes trust the team at DWSto provide them with the skills and expertise that a sophisticated IT department would provide a large enterprise, bringing consistency and confidence to the digital transformation process they couldn’t achieve on their own.

WHY ARE BUSINESSES MAKING DIGITAL TRANSFORMATION A TOP PRIORITY?

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Eliminate Inefficiencies

Streamline internal workflows, automate repetitive tasks, and allow your staff to focus on high-value work.

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Greater Productivity

Empowered by the latest digital technologies, your staff can communicate and collaborate to get more done.

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Better Staff and Customer Experience

Providing a good customer experience is now the primary goal of most businesses. So is engaging employees via cutting-edge tools and techniques that build a strong sense of teamwork.

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Streamlined Reporting and Decision Making

Stop using error-prone, inefficient spreadsheets and embrace modern business intelligence solutions for more intuitive, sophisticated analytics.

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Digital Transformation with Clarity and Confidence

Businesses across all industries are eager to embark on digital transformation, but many of these initiatives don’t deliver on their promise. According to the consulting firm McKinsey, over 70% of digital transformation projects fail to reach their goals.

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Transparent budgeting

The DWSteam will guide every facet of your digital transformation strategy,so you invest in only technologies that provide your business with lasting positive impact

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A team of seasoned experts

From consultants to guide your digital transformation strategy to the world-class engineering staff to proactively support your technology, we have the skills to ensure the success of any digital transformation initiative.

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A guide for cultural transformation

Our personable team can help with the intangible aspects of digital transformation, helping your decision-makers and staff adapt to new processes and find greater assurance and morale in the digital era.

DID YOU KNOW?

According to IDC, global spending on digital transformation will reach $2 trillion by 2023. Are you prepared to make your digital transformation investment wisely?

System Automation and Integration

Many businesses are still saddled with legacy tools and out-of-date workflows, which significantly strainbusiness efficiency and productivity. A fundamental aspect of digital transformation is automating cumbersome, employee morale-killing processes and integrating these new workflows across your entire organization.

The team of developers at DWScan analyze the needs and goals of your business, then build custom automation to bring legacy systems and workflows up to modern standards.

  • Streamline workers’ efficiency by integrating legacy systems with new ones
  • Reduce human error and improve consistency to deliver better customer service
  • A customized approach based on your company’s unique architecture and strategy
  • Ongoing support as your technology partner to ensure lasting optimization
Process automation and integrations can backfire when mishandled, causingservice disruption and further impeding efficiency. As seasoned professionals, the DWSteam can help you plan your strategy and design your solution to be most effective for your specific needs

DWS helps ensure a smooth, worry-free automation development process

Define an automation strategy to minimize wasted effort and uncertainty.Employ application security best practices to meet any need or compliance standard.Smooth knowledge transfer to ensure employees are prepared for new processes Because each client has complex business challenges and goals that are very specific to their company, we encourage anyone who would like to learn more about our system automation and integration services to reach out and speak with our friendly experts.

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We Make Building World-Class Websites Accessible

Fifty milliseconds (0.05 seconds) - that’s the time it takes for users to form an opinion about your website that determines whether they like your site. 75% of consumers admit to making judgments on a company’s credibility based on the company’s website design. A study found that 94% of negative website feedback was design related.

Positive customer experience is one of the primary focal points of all digital transformation initiatives. An attractive, fully functional, and tasteful user experience-optimized website is a central component of providing that glowing exposure to customers and prospects.

Thankfully, building a world-class website doesn’t have to mean hefty up-front fees and a confusing development cycle. Instead, DWS has pioneered a new method of delivering beautiful, fully customized websites for a single, flat monthly fee.

Stunning, Custom-Made Websites

Designed for results, developed for endurance on an industry-standard CMS platform with ongoing support and cloud hosting. Preliminary SEO assessments and implementation of technical best practices for an optimized web property. Ongoing website content updates when you submit written content to us (includes page updates, news posts, articles, blogs, etc.).

Customized Websites by a Team of Seasoned Developers and Designers

Some digital marketing agencies build websites that use pre-existing templates or designs, but that’s not how we do things. We want your website to make the strongest impression on your prospects possible. That means we dig deep into your business, analyze competitors’ sites and build a website from the ground up to support your business goals in terms of technical functionality and visual appeal. Responsive web design ready for mobile and desktop visitors. Professional creativity optimized for readability and usability.

Drive Stronger Employee Engagement with a Compelling Intranet

Employee engagement is vital to the knowledge economy, yet over 70% of employees don’t consider themselves engaged in their current jobs. The intranet has evolved into a dynamic platform that helps improve employee engagement, offering more opportunities for creativity, communication, and teamwork.

DWS is an experienced designer of high-quality, custom intranet solutions. Our intranet solutions provide you with all the benefits of a custom intranet for a flat monthly fee so you can budget confidently.

BI implementation takes a highly specialized set of skills, which is why many companies trust the experts at DWS. We have a documented process for every stage of BI deployment, helping our clients avoid common pitfalls and produce reliable results.

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A great user experience

To optimize your BI platform, we’ll help you customize your BI solution to accommodate your staff's workflows and habits.

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Reliable data quality & governance

Our data experts can help you locate and clean the raw data for your BI solutions so that it yields reliable, high-quality output

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High Quality T Monitoring-and-Maintenancehemes.

To get sustained benefitsfrom your BI solutions, we’ll help monitoryour platform’s performance -which includes regular maintenance to account for changes in your data sets, reporting & KPI requirements, and other processes.

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Learn More about Digital Transformation with DWS

DWShelps companies face digital transformation with maximum competence, skills, and readiness. If you want to know more about how digital transformation can improve your organization’s efficiency and productivity, the friendly experts at DWScan help.

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Digital Process Automation Solutions

Powerful Workflow and Process Automationfrom a Team of Digital Transformation SpecialistsDWScustom automation eliminates tedious tasks and workflows, better integrates systems, boosts employee morale, and more.High-Octane Digital Workflows & Process Automation Technology For Businesses That Want To Work Better And Do MoreInefficient processes can have an enormous negative impact on the productivity of a business. According to research by IDC, companies lose between 20% and 30% of their revenue annuallydue to inefficiencies. How much money could your business save by eliminating those roadblocks?The best way to improve inefficient business processes is with a digital transformation from DWS. For over 20 years, we’ve been developing tailor-made solutions that help businesses manage time-wasting operations, consolidate long and complex tasks into intuitive workflows, and discover new levels of efficiency.

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Increased Productivity and Efficiency

There are a variety of business processes that are ripe for automation. Any process that doesn’t need human intervention is a good candidate, and so are tedious jobs that drain employee morale or tasks that need to remain error-free across your organization.

DWSHELPS SOLVE COMPLEX BUSINESS PROBLEMS THROUGH AUTOMATION


Eliminate data silos

90%

Reduce employee error

97%

Better integrate systems and services

95%

Remove troublesome productivity bottlenecks

98%


These are just some of the problems that DWScan help you solve. All our flat-rate, completely customized solutions start with a detailed analysis phase, in which we’ll help you determine which inefficient business processes can be automated. Then we’ll devise an intelligent strategy to relive your business of that burden.

Traditional Approach

Manual processes

Manual processes

Siloed data

Siloed data

Departmental/divisional focused

Departmental/divisional focused

DWS Approach

Strategically automated processes Universally accessible data via API integrations Cross-domain collaboration

DID YOU KNOW?

According to the global consulting firm McKinsey, 45% of work activities could be automated using existing technologies.

Provide a Consistent and Rewarding Customer Experience

The ability to provide a positive customer experience is one of the factors that separates successful businesses from less successful ones. Because most customer interactions are now mediated by technology, companies must strive to provide the most personal, fulfilling, and meaningful digital interactions possible. Custom automation from DW Scan help make that possible.

HERE ARE JUST A FEW WAYS THAT OUR AUTOMATION SOLUTIONS CAN IMPROVE YOUR CUSTOMER EXPERIENCE

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Automatic check-in emails and customer satisfaction surveys

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Personalize communication by drawing information from the databases

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Personalize communication by drawing information from databases

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Facilitate customer interactions with electronic forms, chatbots,etc.,icon

It’s not just sales and marketing processes that create a better customer experience. By automating back-end business processes and bettercoordinating the departments in your organization, you can provide a more standardized service to your clients, helping them find the reliable customer experience they desire.

DID YOU KNOW?

78% of customers expect consistent interactions across a company’s departments.

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Improve Employee Morale

Your employees don’t like doing tedious, repetitive tasks. They drain employee energy, lead to staff disengagement, and contribute to burnout. Automating this low-value work helps your business save time and money butalso helps provide them with the propercondition to flourish and feel excited about their jobs.Good morale is essentialfor all workers in the modern workplace who have high hopes and expectations from the workplace. Providing them with access to cutting-edge tools that minimize the repetitive drudgery of their workday has the demonstrated effect of driving greater satisfaction, providing your business with additional benefits.

Reduce Operational Costs

Human labor is expensive. That’s why forward-thinking businesses are eager to adopt automation to help them reduce the workload of staff members. This helps boost productivity, improves employee satisfaction, and saves companies money.

Key Benefits:
  • Eliminate tedious paperwork and replace it with secure digital processes
  • Mitigate spreadsheet mistakes and other forms of costly human error
  • Reduce dependency on low-skill or contract workers to handle peak work periods

There’s a perception that automation is only for large enterprises with millions of dollars to spend on IT, but nothing could be further from the truth. In many cases, automation can be even more impactful at small and midsized businesses than at enterprises, as staff at smaller companies tend to wear more hats and work under more significant pressure.

Your Next Automation Project, Executed by a Team of Seasoned Technologists

While automation is essentially a technical process, there is a vital human component to it as well. To ensure the success of your automation projects, you’ll need a combination of leadership skills, organization, and cultural understanding — in addition to world-class technical skills.

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DWSHAS A TIME-TESTED PROCESS FOR ENSURING THE SUCCESS OF AUTOMATION PROJECTS

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Define yourbusiness processes

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Prioritize inefficiencies processes and identify key stakeholders

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Develop thefirst version of the automation

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Deploy, gather metrics and feedback, then iterate

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Deploy, gather metrics and feedback, then iterate



While we approach the automation process in careful, successive steps, we also understand that the goal for every transformation is to start providing immediate business benefits. To help you achieve this benefit, the DWSteam delivers a usableversion of your automation as soon as possible, theniterates on that first version through rounds of feedback from your team.

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Business process automation that yields results

Not tying your automation project to a strong business case is one of the chief roadblocks to ROI. By carefully estimating time frame and costs, the > DWS team uses its expertise to help you determine which of your processes are ready for automation and which will provide you with the best possible return on investment.Partnership for holistic digital transformation Automating critical business processes will require your staff to learn new working methods, which could derail your project if unaddressed. DWS can help you identify resistors, proactively address their concerns, and communicate the technical and non-technical benefits of the project across your organization, effectively managing the cultural component.
DWS is Your Automation and Digital Transformation Partner
For over 20 years, DWS has provided flat-rate digital transformation and custom software services to small, mid sized, and large businesses across the United States. If you’re a company that’s interested in automating a process —or has another digital transformation project in mind —we encourage you to reach out and speak with our experts.
The friendly DWS team is always available and eager to answer your questions! You can reach us

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