IT Services and Solutions

Make the most out of your technology investments with our service offerings – because bringing people and technology together is what we do best.
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So what’s stopping you from getting the support you need?

It seems like the easy solution would be to hire more staff, but that’s not always possible because…

Hiring people is expensive

A single IT specialist costs around AED 100,000 once you factor in all the benefits. And the cost goes up when you need people with more profound technical knowledge.

You don’t have time to hire

Sometimes, you’re just too busy. You might need staff, but the effort it takes to find, hire, and train someone is too high.

There aren’t enough skilled people available.

The talent shortage in IT is a problem for anyone looking to hire. 60% of jobs need to be fulfilled after 12 months, so finding the exact people you need can be challenging.
Luckily for you, that’s where fully managed IT support from a managed services provider (MSP) can help.

Managed IT Services

Fully managed IT agreements remove technical problems from your todo list, so you can better serve your customers

A way of gaining access to your business’s talent and expertise to thrive without hiring.

Your key to gaining back a full day of productivity each month for each non-tech person on your staff

MSPs help you fill the gaps in your business by providing top-tier tech support, strategy, and planning and helping push strategic technical initiatives forward.

Helpdesk services

The bread and butter of the MSP world. We bring bestinclass helpdesk services to your business, so you and your staff can save time trying to solve problems you may need to gain the skills to solve. Depending on your needs, we offer Level1, 2, and 3 helpdesk support. If something goes wrong, you can reach them 24 hours a day, seven days a week, by email, chat, or phone.

 IT Consulting Services

 You know your business needs an IT boost, but you don’t have the time to become an expert. When planning out business growth, guessing which pieces of technology can help your business isn’t ideal. It would be best if you had people who deeply understand the landscape and which new (and existing) tech can help your business grow and thrive.

Flexible service

With fully managed IT agreements, you get precisely what your business needs. And, because you’re not locked into a contract, if your needs change, you can easily add additional support.

 

Better control over spending

We don’t lock you into a contract, and you don’t have to pay upfront. You pay for what you need each month, allowing you to create predictable budgets that don’t vary unless you want them to. Plus, there are never surprise fees or gotcha charges, ever.

 

Advanced support


You’re not just going to be told to turn it off and back on again. You get people who don’t stop trying until your problems are solved. If we can’t solve the problem remotely, we show up in person to deal with the problem firsthand

 

What kind of IT support does your business need?

 

You don’t need a onesizefitsall approach for your business. It would be best if you had a customized plan that solves the exact problems that you have inhouse. That’s why we work closely with you to help put together the ideal service agreement for your business.

Our Services​

Your organization has its own unique challenges and characteristics. We understand that better and we serve as an extension of your team. Make the most out of your technology investments with our service offerings - because bringing people and technology together is what we do best. Explore our managed and consulting services below and learn how we can help you to achieve better business outcomes.

IT Consulting Services

We provide IT consulting services including enterprise application integration to enhance your IT infrastructure and ensure it is flexible enough to integrate and evolve to the growing business demands. With our consulting services, you have access to cutting edge IT integration solutions scale as per your business needs.

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Security Consulting Services

We’re firm believers in the managed cybersecurity model, which provides companies with ongoing vigilance and proactive cybersecurity protection for a flat monthly fee. However, we understand there are times when one-time engagements best suit  our clients’ needs.

Managed Cloud Services

Take Your Business Further with Managed Cloud Services - Stay at the cutting-edge of the Information Age. Get cost-effective, future-proof, secure, and robust managed cloud services.

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Managed IT Services

Our rich portfolio of services spans the entire IT management life cycle and covers infrastructure management, infrastructure consulting, enterprise networking, end user computing, enterprise security, IT infrastructure operations management and transformation services.

Managed Security Services

DWS works with high-profile vendor solutions to give you the right package around all your solutions and compliance. For example, we can provide and build advanced security
operations to center and revitalize your governance

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Our Solutions

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IT Infrastructure Solutions

Today’s IT organizations struggle to stay relevant in the dynamic marketplace and meet the complexities and challenges of digital business transformation. To make it a success, organizations should be equipped with skilled people, matured processes and the right blend of technology. Growing business demands are forcing CIOs and CTOs to evolve their strategy and modernize their infrastructure to stay ahead of the competition. 

Your IT infrastructure has to be agile, robust and secure and and seamlessly integrate with external systems including cloud based solutions. We provide IT Infrastructure solutions to enhance your IT infrastructure and ensure it is flexible enough to evolve with your growing application demands. With our professional infrastructure services, you have access to cutting edge cutting edge technology solutions which helps you to drive your digital strategy and meet your challenging business needs.

Modernizing Your Infrastructure

Today’s industries have choice of having multiple clouds – public, private and hybrid, the infrastructure components should be flexible, agile and modern beyond the traditional IT infrastructure.

Digital infrastructure helps to provide users an enhanced experience with the help of modern technologies. DWS Infrastructure services helps organizations resolve complex integration challenges and helps to make business solutions work better together.

We bring deep expertise and in-depth knowledge of IT systems integration across various industry verticals. We facilitate enterprise-wide technology integration to deliver a cost-optimized and scalable IT environment.

DWS IT Infrastructure Solutions helps you:
  • Deploy latest technologies enterprise-wide
  • Customize and configure enterprise systems
  • Integrate technology systems
  • Enable migration of systems 
LEARN MORE

Enterprise Network Solution

DWS delivers Network services at Level 1, Level 2, and Level 3 support levels with a wide range of OEMs and Vendors. We ensure monitoring of the services and network for its 24x7x365 availability, our engineers and our solutions are empowered to maintain complex network and resolve network failures. We support maintenance of the overall network infrastructure for maintaining the uptime and to resolve network performance problems. We develops solutions designed around your business needs. Our experienced consultants discusses with you to design a solution after understanding your digital transformation requirements and application integration and rollout plans.
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What differentiates us?

DWS Network and Security solutions helps companies to ensure continuous operation of network infrastructure including branch office locations and online presence. Enterprises leverages core business applications which are critical for the day to day operations which run on equipment such as Servers, Storage & Backup devices, Network & Security devices, Databases, Middleware etc. DWS understands the need of enterprises to ensure availability of services for all its business applications as it directly affects the performance and productivity of business end users. We develops solutions designed around your business needs. Our experienced consultants discusses with you to design a solution after understanding your digital transformation requirements and application integration and rollout plans.

Cyber Security Solutions

Cyber Security Solutions to Prepare your business against complex cyber threats Cyberattacks can have a devastating impact on businesses. Downtime can cost your business hundreds or thousands of dollars an hour in repair costs and missed productivity.
 
At the same time, losing sensitive company or client data can be even more costly often forcing a business to go out of business entirely.
The risk of a cyberattack has intensified in recent years as small and midsized businesses become the favored target for cyber thugs. Though relatively undefended compared to large companies, many SMBs still possess valuable data that can be sold on the black market, making them a target of professional and amateur hackers.
 
 

Modernizing Your Infrastructure

Today’s industries have choice of having multiple clouds – public, private and hybrid, the infrastructure components should be flexible, agile and modern beyond the traditional IT infrastructure.

Digital infrastructure helps to provide users an enhanced experience with the help of modern technologies. DWS Infrastructure services helps organizations resolve complex integration challenges and helps to make business solutions work better together.

We bring deep expertise and in-depth knowledge of IT systems integration across various industry verticals. We facilitate enterprise-wide technology integration to deliver a cost-optimized and scalable IT environment.

DWS IT Infrastructure Solutions helps you:
  • Deploy latest technologies enterprise-wide
  • Customize and configure enterprise systems
  • Integrate technology systems
  • Enable migration of systems 
LEARN MORE

Cloud Solutions

Cloud computing is becoming the core necessity of every digital enterprise. Its economies of scale and on-demand scaling and pay as you go virtual IT resources helps organizations to reap the benefits of Digital Technology enhancements at optimum cost. 

Your evolving business requires agility, flexibility, scalability, security and cost optimization to stay competitive in today’s dynamic market place. DWS Cloud services will help you to adopt and scale new cloud solutions while integrating with your traditional IT infrastructure to rapidly modernize applications, migrate the right workloads, and securely management your cloud environment. We possess expertise in designing, building and maintaining customized cloud solutions for your business that will help you get the competitive edge over your competitors.

With our cloud migration experts on board, you can get the maximum value out of the cloud transformation.

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Cloud Technology Solutions

Our cloud enablement and management services ensure that your business is operating at its best using advanced cloud solutions. Our Cloud services will help customer in getting maximum value from their cloud journey.
At DWS, we offer our customers a complete and comprehensive cloud services for private, public and hybrid cloud – including design, build and management.

DWS cloud services help your business to seamlessly migrate to cloud and provides the best in class services to enable digital transformation. Our cloud deployment and management teams can provide:

Cloud Enablement and Management Solutions
  • Centralized automation and orchestration of a policy-driven architecture
  • Easier integration into DC and Cloud platforms
  • Cloud-based Security solutions
  • Enable migration of systems 

 

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Software Solutions

As your business grows, you may discover that your current software solutions are getting in the way of accelerated business growth. Maybe your systems aren’t interacting the way you want them to, or your current existing lacks a feature you need to thrive. Your business has unique goals and needs; why rely on a one size-fits-all solution that can’t deliver the exact functionality you require?

Software Development

DWS has years of experience delivering software solutions for businesses across the UAE, helping streamline application workflows, automate repetitive tasks, gain valuable business insights, better integrate their people and technology, and much more.

We’re firm believers in the agile software development model, which means your software will be developed through rounds of testing and feedback with your team, ensuring a fast, efficient process that results in precisely the software you need – without any surprises. By collaborating with your stakeholders — learning about their day-to-day operations and brainstorming strategies — we’ll leverage our experience building user-friendly software solutions to help you discover tremendous success.

We’ve enjoyed a strong position in delivering software solutions. What does that mean for you? A partner that’s technically sophisticated, business-savvy, and capable of providing you with flawless software development and deployment experience. No matter the type or scope of your project, we have it covered.
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Custom Business Applications

Custom applications have become the de facto standard for most business applications.
We’re fluent in technical best practices and user experience (UX) design, building advanced business logic behind a beautiful, userfriendly interface. That means both clientside and serverside applications that provide maximum security and efficiency and work well in all the popular web browsers.

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Legacy Software Modernizations

Porting functionalities from old software systems to new ones helps you gain greater control
of your infrastructure while strengthening security and lowering maintenance costs.

 

 

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User Interface and User Experience

Software should be intuitive and enjoyable to use. We’re active members of the user interface (UI) and user experience (UX) design communities. We will leverage the latest best practices to ensure that whoever uses your new software will not just like it but love it, leading to a more productive workday.

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Customized Business Intelligence Solutions

Extracting valuable insight from your business data can be an effective means of gaining a competitive advantage. The best way to acquire that insight is with a database and business intelligence (BI) platform built with your specific goals.

Revolutionary Model for Delivering Software Expertise

DWS software development division has pioneered a unique monthly, flatrate method for pricing its custom software development services that empower businesses to budget with greater confidence while still receiving the highestquality software available anywhere.

Software Development

Instead of paying hefty upfront fees for documentation and lengthy discovery periods, hoping that your software meets expectations when finally delivered, with DWS, you pay in predictable installments that include the entire development process, from the initial planning and consultative stages to production-ready releases. This innovative, flat-rate model eliminates hidden fees and surcharges, bringing unprecedented predictability and transparency to the custom software development process.

Every custom application requires ongoing support, but only some companies provide it effectively. Many development companies subcontract a development team and dismantle it upon completion of the project, leaving you vulnerable should bugs arise, requirements change, or new features are required. Our model allows for unprecedented support, continual monitoring, and updates that keep your software current and optimal for your business.

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The Custom Software You Need is Right Here

Powerful fullycustomized software to solve any business problem we’ll create the software your business needs no matter the size or details of the project to maximize efficiency and productivity. Robust and reliable custom business applications ensure you get the most out of your business data.

Is your business ready to embrace the efficiency and stability that custom software can provide? Contact us with your questions or ideas. We’re always happy to provide businesses with an easy path to the tremendous benefits that custom software offers.

To learn more about our custom software development solution process and pricing model, read our blog post by clicking the link below: How We Make Custom Software Development Easy

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